Terms & Conditions

Definitions
‘The Company` means “Wedding Cakes in France” and ‘The client’ means any person or company contracting with The Company.

By ordering from Wedding Cakes in France, the client agrees to be legally bound by these Terms and Conditions and accept that these Conditions may be modified or amended and posted on this website from time to time.

The company’s services will be delivered under the terms and conditions set out below.

The product
The product should be consumed within 4 days of the booking and kept refrigerated once cut.

Our product often contains non-edible items, such as internal support structure and wires in sugar flowers. These will be detailed on the Delivery Note and must be removed before serving or eating.

Wedding cakes can be decorated with fresh flowers, the company is happy to work with the client’s florist, but requests the florists provide the flowers to ensure floral continuity. The company can arrange/apply pre-made floral arrangements to the cake. The client is responsible to check the fresh flower toxicity. Some flowers are not suitable as cake decorations. Wedding Cakes in France will not be liable for any contamination of the cake as a result of using inappropriate fresh flowers.

Allergens
Please discuss any allergies or special dietary requirements with the company before making payment.

All Wedding Cakes in France cakes are baked to order in an environment where gluten is heavily used, therefore, the company cannot confidently offer gluten-free cakes.

The Quote
Following discussions the company will provide you with a personal quotation.

The quote will remain valid for 30 days.

A booking is only secured on receipt of the non-refundable deposit

Should the brief alter, it may be necessary to review and re-issue the quotation.

Alterations
Alterations and amendments must be submitted via email no later than 6 weeks prior to the booked date.

The company will endeavour to make alteration after this time, only where design and time permit.

Alterations requested less than 6 weeks before completion may be subject to a surcharge.

It is the client’s responsibility to check all quotes and invoices thoroughly before making payment.

The company reserve the right to change the design at any point if circumstances beyond our control compromise the quality of the finished product. e.g. weather conditions. The client will be notified of any such changes and the company will endeavour to keep changes minimal.

Damages
The company accepts no liability for cakes that are damaged after they have been delivered to the agreed location.

Cakes delivered by the company to the agreed venue – The company requires a signature from the person in charge to say that the cake has arrived in perfect condition.

Refunds and cancellations
Deposits are non-refundable and non-transferable.

Full payments made less than 6 weeks in advance of the delivery date are non-refundable.

The company will not refund cancellations made less than 6 weeks from the booked date.

Orders paid in full and cancelled with more than 6 weeks’ notice will receive a partial refund of 50% of the total amount paid.

If the company needs to cancel the clients order, the company will try to agree a suitable alternative. If the alternative is not suitable to the client, the company will provide a full refund.

The Payment
A 50% non-refundable deposit is required to confirm a booking and hold the date.

The outstanding balance is due 6 weeks before the booking date.

Orders placed less than 6 weeks in advance of the booking date must be paid in full.

Failure to complete payment 6 weeks before the booking date may result in your order being cancelled.

By making a payment the client is accepting the Terms and Conditions as detailed in this document.

All payments are taken via online BACS.

Liability
The Company does not accept liability and shall not be liable for non-completion of any booking or for any delays arising as a result of:

Strikes, riots or lock outs affecting any trade with which The Company is concerned, exceptionally adverse weather conditions. Loss, damage or cancellation due to fires, floods of any other cause beyond its reasonable control.

The liability of the Company in respect of all claims arising under any contract should be limited to the amounts of the price or charges payable to The Company under such contracts.

The Company shall not be liable under any circumstances for any indirect cause of consequential loss or damage whatsoever to property belonging to the Company, if accidentally, wilfully or negligently damaged or stolen at any event, the replacement cost is payable by the Client within 7 days from the date of the event.

Accidental damage at the event should be covered by the Clients own insurance and no claim will be accepted by the Company.